FAQ & Policies
What are proxies?
Proxies are stand-in cards for casual play and playtesting, like trying out a deck before you invest in it or playing at the kitchen table. They are not genuine Magic: The Gathering cards and are not legal in sanctioned tournaments. Every proxy we print has a plain white back (or, for double-faced cards printed front and back, its second face), so it can't be mistaken for a genuine card. Please don't sell, trade, or pass them off as real cards.
Pricing
Every card is $0.30, so a full 100-card Commander deck is $30.00. Shipping is a flat $5.00 per order, no matter how many decks are in it. Foil cards are $0.15 extra each: pick foil card by card when choosing art, or tick "All foil" for a whole deck in your cart.
Turnaround & shipping
Orders are printed and shipped within 3–5 business days. US shipping usually takes another 3–7 days. You'll get a receipt by email as soon as you check out.
We ship from North Carolina to addresses in the United States only, for a flat $5.00 per order.
Cancellations & refunds
Every order is printed just for you, so our policy is:
- Cancel before printing starts and you get a full refund. Email us as soon as possible from the address you ordered with.
- Misprints or shipping damage: email us within 14 days of delivery with a photo, and we'll reprint the affected cards for free.
- Otherwise we can't accept returns on printed orders.
Altered cards: damage & refunds
Most of our alters are one of a kind, so we can't simply send a replacement. We pack them carefully, and if something still goes wrong:
- Cancel before it ships and you get a full refund.
- Arrived damaged? Email us within 14 days of delivery with photos of the card and the packaging. We'll refund the alter in full, and if you'd like to keep the card, we'll work with you and the artist on a fix where possible, such as a repair.
- Because each alter is shown exactly as it will arrive, we can't accept returns for a change of mind.
Sleeves & deck boxes
Add these per deck in your cart: sleeving for $5.00, a deck box for $6.00, or both for $10.00. Our deck boxes are 3D-printed in-house and hold one sleeved or double-sleeved 100-card Commander deck, plus tokens.
Card size & backs
Cards are printed at standard size (63 × 88 mm) and fit normal card sleeves. The backs are plain white, so play them in opaque sleeves (solid-color backs) to keep your deck shuffle-fair, especially when mixing proxies with real cards. For the best shuffle feel, sleeve each proxy with a bulk common behind it.
Double-faced cards
Some cards have a second face instead of a normal back, like Delver of Secrets or modal double-faced lands. They're marked "2-sided" in previews, and you choose how they're printed in your cart. Either way, a double-faced card costs the same as any other card ($0.30):
- Front and back on one card: the second face is printed on the reverse.
- Two separate cards: one card per face, so you can flip between them in a sleeve or keep the back face aside.
Custom art & uploads
Only upload art you made or have the artist's permission to print. Art in our custom catalog is made for The Proxy Parlor or licensed from independent artists, and AI-generated pieces are labeled as such. We may cancel and refund an order if we believe its artwork infringes someone else's rights. See our Terms of Service for details.
Contact us
Questions about an order? Email support@theproxyparlor.shop from the address you ordered with, and we'll get back to you within 1–2 business days.